Terms and conditions

Published prices and final invoices are in Euro.
The amount charged to a credit card or Pay Pal may vary as it will be affected by floating exchange rates and bank charges.
MARTINATO recommends contacting your bank to request detailed information regarding the exchange rates and bank charges in reference to your purchase.
Orders are shipped by MARTINATO from Trebaseleghe (PD), from Monday to Friday from 9.00 am. to 6.00 pm. Orders placed Friday evening, Saturday and Sunday will be processed on the following Monday morning.

Orders for available merchandise are shipped within the following 7 days of order placement, from Monday to Friday from 9:00 a.m. to 6:00 p.m. (Orders placed on weekends are shipped on the following 7 days counting from Monday).
In all cases, MARTINATO.COM reserves the right to delay a shipment if the order cannot be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping.

All customers who make an order establish a commercial relationship with MARTINATO.COM and thereby undertake to accept delivery of their package. If for any reason the customer refuses delivery of the shipment or requests that the package be returned to sender, all shipping costs charged to MARTINATO.COM will be deducted from any reimbursement due to the customer.

Upon delivery of every order, Clients are requested to carefully inspect the box before signing for the delivery. If for any reason, the box appears tampered with, either sign for the package with reservations or refuse the package. In the event, that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered, open a claim immediately with the local DHL office and contact MARTINATO.COM at info@martinato.com. If the package is not successfully delivered to the Client's address, the package may risk being sent back to the sender at the Client's expense. These fees will be deducted from any eventual reimbursement made by MARTINATO.

Once an order is placed it is not possible to make any changes. Orders placed separately will be shipped separately. MARTINATO.COM reserves the right to delay a shipment if the order cannot be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping. It is at Mariella Martinato discretion the right to refuse an order or a service offer for anyone at any time.

MARTINATO.COM declines every responsibility if, due to a particular configuration of a client's computer or to malfunction, the colours of the products visualized on the website could appear to be slightly different from the original ones.Images on MARTINATO.COM belong to Mariella Martinato sas and any unauthorized use of these images without the express written consent of Mariella Martinato sas is forbidden. Any law braker will be punished. For more information contact: info@martinato.com

Items featured on the website reflect the actual availability of the item in colour and size. The website is linked to all the holdings of Mariella Martinato sas including warehouses and stores. Once the order is processed by the Orders Department MARTINATO.COM reserves the right to re-confirm the availability of the products bought, to verify the transaction's validity by credit card and to check the Client's record with MARTINATO.COM. Clients will be promptly informed by MARTINATO.COM orders office if for any reason the items ordered are not available or if the order cannot be processed as per the Client's request.

This notice contains the terms and legal conditions that govern the website, MARTINATO.COM. Users of MARTINATO.COM accept and agree to respect all the conditions included in this declaration. If Users do not accept these terms, MARTINATO.COM reserves the right to ask the Users to refrain from using the MARTINATO.COM website. The access and the use of the website MARTINATO.COM are for personal use only. The visualization of the website MARTINATO.COM provides Clients with product information and with the possibility to purchase merchandise.

Mariella Martinato sas is the owner of the website MARTINATO.COM and of its contents. This includes documentation, images, characters, design, music, software, codes and format scripts. The material included in the website MARTINATO.COM is protected by copyright. Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from Mariella Martinato sas.
Mariella Martinato sas does not allow the use of the content of this web site or of the brands in it for different use than above mentioned

Mariella Martinato sas has created and published the web site MARTINATO.COM with the mission to offer a service exclusively for its own Clients.
The products on sale on the web site MARTINATO.COM are destined to the Final Customer.
By “Final Customer”, MARTINATO.COM intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at MARTINATO.COM. In regard to the commercial policy described above, Mariella Martinato sas reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

To place orders at MARTINATO.COM, Clients must:
Be 18 years or older. Be eligible and competent to enter legally binding contracts. Have a valid e-mail address. Have a valid Credit Card: Visa, Master Card or a Verified Pay Pal Account

Mariella Martinato sas publishes information on its web site MARTINATO.COM to provide a service to users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, Mariella Martinato sas will execute immediate correction. Mariella Martinato sas also reserves the right to make corrections and changes to the web site when necessary without giving prior notice. Mariella Martinato sas does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the user’s competent jurisdiction. MARTINATO.COM is a protected site according to international Internet standards. If used correctly, users can be reassured not to encounter viruses. However, Mariella Martinato sasdeclines any responsibility from eventual problems, damages, viruses or risks that the user may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the user's browser. Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections. Mariella Martinato sas reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

The MARTINATO.COM web site, in adhering to Italian law and in particular to the Court of Padova, states: “Entering this web site the User agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site MARTINATO.COM. The User also agree to submit exclusively to the competent Court of Padova for the questions above. Mariella Martinato sas does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws.”